Our Customers are Saying:
We recently had all new windows installed by your company and we could not be happier! There is no longer a draft in our house and our gas bill for December decreased approximately 39% from last year! We have not had to run the humidifier because the furnace doesn't run as much to dry out the air, further adding to our utility savings.
The house is quieter, too. We have a greyhound, Mandy, who is terrified of fireworks, but last night when the fireworks went off at midnight, she did not even flinch! That will make our lives much easier on July 4th, and Mandy will be a lot happier.
The people who installed our windows were wonderful! They were professional, personable, and cleaned up everything before they left the job. I did not even have to re-hang the drapery. In the basement, they installed three new windows. Steve went above and beyond by framing in the windows so we could finish them off at a later date.
Even the salesman was a pleasure to deal with. We felt no pressure and he explained everything wonderfully. All in all, we are very pleased with the windows and craftsmanship and we will gladly recommend your company in the future.Jim & Tami Liljequist
We're thrilled! The house looks even better than we anticipated. Your siding team is fantastic friendly, easy to work with and went above and beyond expectations.Nancy Nayden
Billy and the crew went above and beyond in their efforts to make our job perfect. We were more demanding than most because my husband has extensive knowledge of roofing components and job requirements. The men were courteous and helpful throughout and took extra care solving areas that were special challenges on this job.We are very pleased with the outcome and plan to use you again on windows at a later date. Many thanks for a job well done.Caroline L. Kelly
Dear Tri-State,Vera Burch
I thought I'd write you a letter to tell you how wonderful your windows are! Not only are they beautiful, but they are easy to clean! And, Terry Campbell and his wife are wonderful to work with and they make you feel at ease with the whole process. Plus, they, the whole company, bend over backwards for you! You cant beat that! As I told Terry Campbell, I want to see how much my gas and electric bill will go down. So, I waited for the first full month, and to my pleasant surprise, my bill was $62.91! I've never had a gas and electric bill lower than $99.00. What a huge savings! That put a smile on my face. Thanks to all of you for your expertise and your quality windows! Keep up the good work!
We would like to share the story and our heartfelt thanks for the generous and kind assistance given to our daughter, Emily, on Saturday, December 8, along Interstate 80, by your Service Manager, Mr. Bill Toyne. Emily hit a patch of ice on I-80 westbound during the afternoon blizzard. She spun twice and bounced into the median just east of Geneseo, Il. She called home immediately and said that Mr. Toyne had stopped to inquire about her condition and safety as well as calling the State Patrol. His additional offer of help was appreciated but not anticipated at that time.
When she was unable to retrieve her car that evening and forced to stay overnight in Geneseo, his gracious offer of help meant that she enjoyed a comfortable stay and no longer worried about her belongings and computer. The additional driving from his home in Davenport, with his wife, and then from motel to car to motel for Emily was truly a heavenly gift in the blizzard.
Her heart was warmed by Mr. Toyne's care and concern and our minds were relieved at the thought of the Good Samaritan along the Illinois highway.