Dear Andrew Sallee,
I would be remiss if I did not "go that extra mile" in writing to you in praise of JR, the Cre Foreman and his exeptional team-Bubba, George, Rumbo and Ryan. After all, the went that "extra mile" for me! Moreover, both JR and his team were always: courteaous; genuinely responsive to any anxiety I might have in regard to being careful not to damage my house-ever reassuring me not to worry; most willing to answer my questions and concerns; and, admirable in their grace under pressure, calmly dealing with the unpredictability of weather conditions while responding with common sense solutions and patience!
May I add that I am most impressed by JR and his team in another sense: they are essentially decent human beings who-by their consistent work effort-are the physical embodiment of America's 19th century "Protestant Work Ehic!!" Quite frankly, given the obvious dilution of the work ethic in American society today, I would not have anticipated that my wife and I would be so lucky to have such hard workers was JR and his team. Now, because of them, I am assured that there are still hard-working men in America....
And, women, too, such as Dori, from your office. She is ever friendly and accommodating.
I should also give kudos to Terry Campbell! He is professionally affable, accommodating and concerned. Moreover, he is ready to beat competetive bids while representing the best interests of Tri-State. I should add that Teryy won me over because of his obvious ethical standards. He is truly a gentleman! Like JR and his team, Terry's demeanor is suggestive of the Golden Rule. Simply, treat others as you would want them to treat you. That way, they'll keep coming back and they'll refer their friends to you.
In closing, I want to especially thank Heath Allison! He is the quintessential professional. From his courteous, upbeat recorded message to delivering on what he promises-a man-of-his-word, if ever there were one. Moreover, he is the most perceptive about people. I sense that not only has his work experience given him insight into others but that his athletic experiences have too, especially in terms of being an effective team player and leader! He cares about the Tri-State team and he cares about it's customers. He, indeed, undersantds that caring about others is what good business is all about!
Here's to you, Andrew, and your company: Tri-STate-the team that cares!
Barry M. of Moline, IL